Natural, vegan, nut oil free, made to order, skincare

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Got a question for JOLI?

Office Hours

Mo, Tu, Th, Fr
10:00am - 6:00pm
Wed, Sat, Sun
CLOSED
PUBLIC HOLIDAYS
CLOSED

JOLI take pride in responding to you as quickly as possible - during office hours.

    Why Choose JOLI

    Driven by a passion to reduce the use of harmful ingredients in skincare, JOLI are signers of Safe Cosmetics Campaign (no harmful ingredients), Accredited by PETA & Choose Cruelty Free.

    – Orders processed quickly, 2-4 day turnaround time.

    – Guest checkout, no need to create an account, however, you receive a 5% discount on all orders when you choose to open an account.

    – Rewarding loyal customers with VIP upgrade, 10% discount on ALL orders once you’ve placed 10 orders.

    Formulations have been developed and in use for over 50 years, with specialised formulations for more carefully targeted results.

    Whatever your personal requirements, you’ll find a JOLI product to suit your needs.

    Beneficial For

    • Premature ageing

    • Fine lines and wrinkles

    • Eczema, psoriasis and dermatitis

    • Dry damaged skin

    • Blemished skin, breakouts

    • Stretch marks

    • Hives and rashes

    • Bites and burns

    • Suitable for sensitive skin of all ages

    Frequently Asked Questions

    Key point-of-difference is products can be customised to meet your individual needs and requirements.

    If you require any assistance message JOLI for your personal free consultation.

    Can I have my Facial Wash scented with vanilla ?

    Yes, JOLI can custom scent Facial Wash for you.

    Can I have grapefruit scented Rich Cream Moisturiser ?

    Yes, JOLI can custom scent Rich Cream Moisturiser to suit your needs.

    Do you have anything to help with eczema ?

    Yes, Soothing Salve is highly beneficial in helping soothe redness, itching and dry skin related to eczema.

    Do you have products gentle enough to use on babies/young children ?

    Yes, most of JOLI's products are suitable for the most tender and sensitive skin types and we can customise a product to suit individual needs.

    I'm allergic to lavender, can you leave this out of a product ?

    Yes, JOLI can customise products to suit individual needs.

    My daughter has anxiety, can you make a product to help ?

    Yes, JOLI can add a special blend of essential oils to any product your daughter uses to aid with anxiety relief.

    Can I have a different scent in Whipped Cream Moisturiser ?

    Yes, even though Whipped Cream Moisturiser has a special blend of essential oils to combat fine lines and ageing, you can change the scent to suit your preference: i.e. lavender.

    Terms & Conditions

    Privacy Policy

    JOLI is committed to complying with legal obligations under the National Privacy Act.

    Collection of information

    In order to process your orders and queries promptly we may request personal details such as your name, email address and postal address. Any information collected is purely to provide you with excellent customer service, process orders quickly, send correspondence and tailor products to your needs.

    How we collect information

    When you contact us, submit a query, place an order, signup to newsletter, enter a promotion, competition, partake in a survey, show an interest in our products; you will be added to JOLI's exclusive subscriber list, where you will receive our latest news, competition details, product discounts and monthly deals (+ 5% discount on orders for account holders). You are free to unsubscribe at any time, however, your little dose of JOLI is a fabulous way to keep in touch & better your health.

    Use of personal information

    Information is used to process your orders quickly and promptly, for internal record keeping and may also be used to promote and supply additional information regarding products and services. We do not use your information for any other purposes and will never sell or pass on your personal information to other parties. If you do not wish us to contact you in relation to such services you are free to let us know at any time.

    Storage of personal information

    All efforts are made to ensure the safety and protection of information collected with up to date security systems. We never keep records of your credit or bank card details.

    Condition of use of website information

    Information and pictures contained with in these pages are the property of JOLI Natural Skin Care. You may browse freely whilst being respectful of the content, the products and other customers. Using our images for your own use without permission is forbidden under copywrite laws.

    Acceptance of T&Cs

    By being on this website and having any interaction with JOLI, you automatically accept these terms and conditions.

    Coupons & Deals

    Cannot be used in conjunction with one another. Only one coupon can be used at anyone time and this may cancel out other deals, discounts etc.

    Payment Options

    Direct Bank Deposit, PayPal (bank or credit card), check/money order. NOTE: orders are NOT shipped until payment is received and cleared.

    Returns Policy

    As per Australian Consumer Law: We are not required to provide a refund or replacement if you change your mind.  You purchase a product of your own free will based on the product description and information supplied, and if you are dissatisfied with your choice you are free to purchase other products which may be more to your liking.

    A refund (partial or full) or exchange may be offered if an item:

    • is faulty, broken or damaged beyond use upon receipt of goods
    • is deemed unsafe or unusable upon receipt of goods

    If a product is deemed to be faulty upon arrival this matter will be addressed and remedied accordingly, if necessary or applicable.  Any concerns should be raised upon receipt of goods. Any other concerns can be raised by contacting us via email.

    @ JOLI: we don’t just sell skin care, we sell solutions to YOUR skin care needs.